Refund policy
At OmniTek™, we want you to love what you bought! If you're not satisfied, returning an item is easy and hassle-free.
How to Return an Item
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Contact Us: Send us an email at easyshopuniverse@gmail.com with your order number and reason for return.
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Get Instructions: We'll guide you through the return process and provide all the details.
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Send it Back: Follow the instructions to ship the item back.
Free Return Shipping
We cover all return shipping costs, so you can send your item back without any extra fees.
Refunds
Once we receive your item and check it, we’ll issue your refund to the original payment method. This usually takes 5-7 business days.
If your order doesn’t arrive within 30 days of the purchase date, we’ll issue an immediate refund.
Return Window
You have 30 days from your purchase date to request a return.
Need Help?
We’re here for you! Contact us anytime, and we’ll respond within 24 hours.